The 54 countries of the Commonwealth of Nations represents more than 2 billion people across every region of the world and a vast diversity in development and capacity.

Professor Tim Unwin, well-known as UNESCO Chair in ICT4D, now heads up the Commonwealth Telecommunications Organisation (CTO). In this wide-ranging and provocative discussion, he explores the impact of ICT across diverse economies, the value of technology for governance and also provides an overview of the CTO’s work.

Prof. Unwin claims that, while it can change the relationship between citizens and the state, technology by itself doesn’t change very much.  It is how people use the technology that matters.  He also argues that social media’s role in participatory democracy may be over-hyped, and that while technology can accelerate change, it only does so for those who have not only access but also the literacy to use it, and that an over-focus on technology can in fact create a greater development divide.

If ICTs are to be used effectively by governments, all their people need to access them – otherwise, they’re going to lead to greater inequalities.

About Prof. Tim Unwin

Tim Unwin has been Chief Executive Officer of the Commonwealth Telecommunications Organisation since September 2011. He is also Chair of the Commonwealth Scholarship Commission in the UK, UNESCO Chair in ICT4D, and Emeritus Professor of Geography at Royal Holloway, University of London. From 2001-2004 he led the UK Prime Minister’s Imfundo: Partnership for IT in Education initiative based within the Department for International Development (DFID), and from 2007 he was Director and then Senior Advisor (until 2011) to the World Economic Forum’s Partnerships for Education initiative with UNESCO. His recent work has concentrated  on the use of Information and Communication Technologies for Development (ICT4D), and in 2004 he created the ICT4D Collective at Royal Holloway, University of London, which is now one of the world’s leading centres for ICT4D research and teaching.

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Episode links and resources

• Commonwealth Telecommunications Organisation
• CTO Strategic Plan (PDF)
• Tim Unwin’s blog
• The ICT4D Collective

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Building a culture of collaboration and participation is a key ingredient to making innovative programs work in cities.

Mark Headd talks about his time with Code for America as their Head of Government Relations, and shares some of the emergent learnings from the intersection between the various elements of CfA’s program – the cities, the fellows, the brigade, the commons and now the start-ups.

“The most important thing that cities can do to keep pushing innovation in their cities is to bring in those people closest to them that are products of their own innovation.”

About Mark Headd

Mark has been the Director of Government Relations for Code for America since April 2012, as well as being a writer, speaker and thought leader on communication technologies and open government. He is a civic hacking veteran and a keen builder of civic software.

Mark has also just been appointed the City of Philadelphia’s first Chief Data Officer.

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Episode links and resources

• • Code for America
    • Brigade
    • Commons
    • Engagement Commons
    • Accelerator
    • Fellows
    • Cities
  • Young Rewired State
  • Sheltr

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• Tags: #cfa #civic #innovation

Amanda Eamich from the US Department of Agriculture joins us to share some insights into her approach to including new media as part of the communications mix for the Department.

I always stress that we have an “And / Also” approach – we’re not going to throw out talking to newspapers and radio – these channels are extremely important, particularly in the agricultural industry and communities.

Amanda also talks about how to infuse innovation, open government and new media channels into the broader activities of the Department:

We definitely think through the entire lifecycle before jumping into any new tool or service, just to make sure we understand it fully and how it will help us achieve whatever the particular objectives are.

About Amanda Eamich

Amanda serves the U.S. Department of Agriculture as the Director of Web Communications, Office of Communications. Here she manages the Department’s web site and new media operations and strategic planning. The policies and programs of the USDA impact the lives of Americans every day – from food, agriculture, and science to natural resources – and there is an ever-present opportunity to communicate our mission effectively using new media. New media provides an outstanding opportunity for USDA to connect with consumers, customers and employees in new and interesting ways on a wide variety of topics and issues.

Recent efforts include the Know Your Farmer, Know Your Food social media outreach, MyPlate, Apps for Healthy Kids competition, Open Gov efforts and developing overall strategic guidance for a wide range of communication campaigns throughout the Department.

Prior to joining the Office of Communications, Amanda served as a press officer for the USDA’s Food Safety and Inspection Service.

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Episode links and resources

• USDA New Media Channels
• Energy Investments Map, Matrix and Tool
• USDA at 150 – information and sign up for the Historical Facts and Photo series
• Recipes for Healthy Kids Challenge
• Apps for Healthy Kids Challenge and Game Jams that extended the conversation and expanded community of solvers
• Farmers market directory (also mobile optimized)
• USDA Results – example of “And/Also” approach of the standard 2-page PDF documents where key data points and accomplishments were extracted and paired with compelling photos from our the USDA catalog. Photos used throughout the Department, as Facebook cover, Flickr gallery
• “Think through the lifecycle” and “be prepared” – official one-page request form (AD-3022) that the USDA team requires that people think through before submitting new channel or tool requests
• Celebrating successes – a 2011 countdown with some favorites – new tools included!

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• Tags: #USDA